Susana Ballesteros had met her husband one summer in Segovia. They got married in 1989 and had two children, an eleven-year-old girl and a seven-year-old boy. They lived in Coslada, from where Susana travelled each day on the suburban train to the Barclays Group offices on Paseo de Recoletos. She was killed on the train that was blown up beside Calle Téllez.
11 March 2004 fell on a Thursday. Early that morning, a number of terrorists with links to Al-Qaeda planted thirteen bombs on four suburban trains covering routes running through Madrid. Ten of the bombs exploded between 7.37 and 7.39 am, when the trains were at Atocha, El Pozo and Santa Eugenia stations and alongside Calle Téllez. 191 people were killed in the attack and around 1,500 were wounded. It was the deadliest terrorist attack in Spanish history. On 3 April 2004, agents from the Special Operations Group (GEO) were about to enter an apartment in Leganés where the perpetrators of the attacks were believed to be hiding when the terrorists detonated twenty kilograms of explosives in an act of collective suicide. The ensuing blast killed one of the officers, bringing the total number of people killed by the 11 March bombers to 192.